Your safety is our top priority. A patch test for eyelash extensions is recommended if you have never had them before, but it's not mandatory. For lash lifts, brow lifts, or HD brows, a patch test is required at least 24 hours before your appointment to ensure no allergic reactions.

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You can cancel or reschedule your appointment free of charge if done at least 24 hours in advance. Changes made less than 24 hours before the appointment will result in a non-refundable deposit. Contact us via live chat, WhatsApp, or email for assistance.